Last Updated: February 23, 2026

Thaaimadi Natural Oils ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data when you visit our website (the "Site"), place orders, or interact with us. By using the Site, you consent to these practices.

Information We Collect

• Personal Data: Name, email, phone number, shipping/billing address, payment details (processed securely via gateways like Razorpay or PayU, not stored by us).
• Order Data: Products ordered, quantities, dates, tracking info.
• Usage Data: IP address, browser type, pages visited, time spent (via cookies for site improvement).
• Communication Data: Inquiries via email or forms.

We collect this to process orders, ship products, communicate updates, and improve services. No collection from children under 18.

How We Use Your Information

• Fulfill orders and handle shipping (per our Shipping Policy).
• Send order confirmations, updates, and promotional emails (opt-out anytime).
• Prevent fraud, comply with laws, and analyze site usage.
• No selling or renting your data to third parties.

Sharing Your Information

• Service Providers: Couriers (e.g., ST Courier), payment processors, hosting (e.g., Shopify/WordPress), analytics tools—bound by confidentiality.
• Legal Requirements: If required by law, courts, or authorities in India.
• Business Transfers: In case of merger/sale (with notice).

No international transfers without adequate safeguards.

Cookies and Tracking

• We use essential cookies for cart functionality and optional analytics cookies (Google Analytics).
• Manage preferences via browser settings. Disabling may limit site features.

Data Security

• We use SSL encryption, secure servers, and access controls. However, no system is 100% secure—we cannot guarantee absolute protection.
• Data retention: Order data kept for 7 years (legal/tax needs); other data deleted when no longer required.

Your Rights (Under DPDP Act)

• Access, correct, delete, or withdraw consent for your data.
• Opt-out of marketing: Reply "STOP" to emails or contact us.
• To exercise rights, email us—we respond within 30 days.

Third-Party Links

Our Site may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy. Continued use after changes means acceptance. Check periodically.

Contact Us

For privacy questions or complaints:
Thaaimadi Natural Oils
78, Rathnagiri Road, T-Nagar, Vinayagapuram, Villankurichi,
Coimbatore, Tamil Nadu 641035, India

Email: support@thaaimadinaturaloils.com

Thank you for trusting Thaaimadi Natural Oils!